Shipping policy
Shipping Policy
Thank you for shopping with Nexvellart.
We aim to process and deliver orders as efficiently as possible while keeping customers informed about the expected delivery timeframe.
Order Processing
Orders are processed after successful payment confirmation.
Please allow approximately 1–5 business days for order processing before shipment.
Processing times may occasionally be longer during periods of high order volume or unforeseen operational circumstances.
Estimated Delivery Time
The estimated shipping time is:
20–30 business days
This is an estimated delivery timeframe and is not a guaranteed delivery date.
Actual delivery times may vary depending on:
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Destination country or region
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Local delivery conditions
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Customs clearance
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Shipping carrier operations
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Weather conditions
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Public holidays
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Other circumstances outside our reasonable control
Tracking Information
When tracking information is available, it will be provided to the customer after the order has been shipped.
Tracking updates may take some time to appear after a package enters the carrier's system.
Shipping Address
Customers are responsible for providing accurate and complete shipping information during checkout.
If you notice an incorrect address after placing an order, please contact us as soon as possible.
Once an order has been shipped, we may be unable to change the delivery address.
Customs, Duties, and Taxes
Depending on the destination, an order may be subject to customs duties, import taxes, or other charges imposed by local authorities.
Where applicable, these charges are the responsibility of the customer unless otherwise stated during checkout.
Delayed Shipments
If your order has not arrived within the estimated delivery timeframe, please contact our customer service team.
We will review the available tracking information and assist with the shipment as appropriate.
Lost or Damaged Packages
If your package appears to be lost or arrives damaged, please contact us promptly with your order number and relevant details.
We will work with the appropriate shipping or fulfillment provider to investigate the issue.
Contact Us
For shipping-related questions, please contact:
Email: tanekacylkowski9596@outlook.com
Website: https://nexvellart.shop